Shipping & Delivery Policy
We aim to dispatch all orders within 2 working days (excluding Sundays) after full payment is received. Orders are shipped via standard courier services, ensuring door-to-door delivery. Please note that Elena Fashion is not liable for any damage, loss, or delays during transit, as these are the responsibility of our delivery partner. However, you can opt for a nominal insurance charge to cover transportation damage. We also offer end-to-end tracking for your order, so you can easily monitor its progress. Should you have any questions or concerns, don’t hesitate to reach out — we’re always happy to assist!
DELIVERY CHARGES: As per actuals via standard courier.
ADDITIONAL CHARGES: Additional 50/- will be charged for per packaging box up to 1 kg products by weight.
Delivery Time:
Delivery times may vary based on the destination and the services of our logistics partner. Typically, products are delivered within 3 to 7 business days(Monday to Saturday) after dispatch (excluding public holidays). Please note that factors such as location and courier schedules may affect delivery times. We strive to ensure timely deliveries, but occasional delays can occur due to circumstances beyond our control.
Delivery Areas:
We offer delivery across all of India.
For more information or if you have any questions, feel free to reach out to us via email at elenafashionindia@gmail.com or whatsapp at +91-8218018564 (https://wa.me/918218018564) or
+91-9667598604 (https://wa.me/919667598604).